Classic Trailers believes in the ‘no pressure’ approach when it comes to dealing with customers.
“We don’t have an on-site business manager, said Jeff Pinnell of Classic. “We find it a little easier. It’s less pressure. You’re not being ‘put in the box’ – that kind of idea. We feel that people are more comfortable, which is very important to us. We let them take time to look around and find what fits their family’s needs.”
It’s that type of salesmanship that has made Classic Trailers a leader in the RV industry in Manitoba. After recent success in Headingley and seasonally in Grand Beach, the company has made its way to the Wheat City. They opened their doors officially last July with an impressive 10,000 square-foot indoor showroom, which can fit up to eight trailers at one time.
“It’s a fantastic place,” Pinnell said. We have a good mix of different trailers in there and it’s always warm and comfortable, no rain, no snow, no mosquitos.”
The selection of makes and models at Classic include the Bullet Ultra Lite, which is one of Canada’s best-selling ultra light trailers. Other makes and models include the Premier, which boasts a gourmet kitchen with a large island, as well as the Salem, which is great for moving the family around with all the comforts of home.
Tom Jensen, product specialist at Classic Brandon, says the selection and choices that Classic offers helps differentiate themselves from competitors.
“We’re in the business of creating family memories,” he said. “I get excited when our customers start envisioning how great their vacation can be in one of our trailers. We’re all about helping check all the boxes and find the perfect recreation solution for our buyers.”
Jensen says all staff – whether its sales, parts or service departments – do their very best in making sure all customer questions are answered appropriately – and most of all, every person who walks through the doors has a good time.
“It’s a fun business. We want it to be enjoyable for people to pick out their new trailer.”
Classic Trailers is 100 per cent Manitoba owned and operated. It’s located at 1120 Highland Avenue in Brandon. For more information on Classic Trailers and to see their trailers, go online to www.classictrailer.ca or visit Classic Trailers on Facebook.